Twenty CRM — Modern CRM, No Per-Seat Fees

Twenty is an open-source CRM built for teams that want Salesforce-level features without Salesforce-level invoices. It tracks contacts, deals, and workflows with a clean interface and AI-assisted data enrichment. We deploy and manage it so you get a production-ready CRM from day one.

How We Use It

We track every client relationship in Twenty — from first contact through ongoing support contracts. It replaced a spreadsheet-and-email workflow that was losing context on every handoff.

The timeline view gives us full history for each client: when we last spoke, what we deployed, which servers we manage. No more digging through inboxes to piece together what happened six months ago.

Custom workflows handle the connective tissue: when a lead converts, the right people get notified, the next steps populate automatically, and the pipeline view updates in real time.

What We've Learned Running It

Twenty moves fast — new releases land frequently. We've learned which versions are stable enough for production and which need a week to bake. You get the stable ones.

The PostgreSQL backend needs proper connection pooling once you pass a handful of concurrent users. We configure PgBouncer from the start so performance stays consistent as your team grows.

What You Get

A production-ready Twenty CRM instance. Custom fields configured for your workflow. Email integration connected. Backups, SSL, monitoring, and updates handled. Add as many users as you want — no per-seat pricing, ever.